Careers

Quality Head

Designation

Quality Head

Job Location

Kharagpur, West Bengal

Roles &  Responsibilities

Quality Management & Compliance:

  • Develop, implement, and oversee Quality Control (QC) and Quality Assurance (QA) programs.
  • Ensure strict adherence to ISO, GMP, and other relevant quality certifications.
  • Maintain regulatory compliance with national and international quality standards.
  • Monitor product quality at different production stages and drive corrective actions.

Process & System Improvement:

  • Identify areas for process improvements to enhance product quality and reduce defects.
  • Lead root cause analysis and implement corrective and preventive actions (CAPA) for quality issues.
  • Drive Lean, Six Sigma, and Kaizen initiatives for process optimization.

Audits & Certifications:

  • Conduct internal and external audits to ensure compliance with quality and safety standards.
  • Prepare and maintain quality documentation required for regulatory approvals and certifications.
  • Coordinate with regulatory bodies and third-party auditors for inspections and assessments.

Team Leadership & Training:

  • Lead and mentor the Quality Control & Assurance team, fostering a culture of quality excellence.
  • Develop and implement training programs for production and quality teams on quality best practices and compliance requirements.
  • Ensure cross-functional collaboration with production, R&D, and supply chain teams.

Customer Complaint Resolution:

  • Investigate and resolve customer complaints related to product quality.
  • Implement corrective actions and improve quality assurance procedures to prevent recurrence.
  • Work closely with the sales and marketing teams to align quality initiatives with customer expectations.

Vendor & Raw Material Quality Assurance:

  • Establish quality parameters for raw materials and packaging materials.
  • Conduct supplier audits and quality assessments to ensure compliance with required standards.
  • Collaborate with procurement teams to ensure the sourcing of high-quality materials.

Key Qualifications

Education:

  • B.E. / B.Tech / M.Sc. in Chemistry, Agriculture, or related fields.
  • Additional certifications in Quality Management (ISO, Six Sigma, GMP, etc.) will be preferred.

Experience:

  • 12+ years of experience in Quality Control / Quality Assurance in the agrochemical, agro-biological, or manufacturing industries.
  • Proven track record in handling audits, regulatory compliance, and process improvements.

Skills & Competencies:

  • Strong knowledge of quality management systems (QMS), regulatory guidelines, and industry standards.
  • Expertise in analytical techniques, testing procedures, and quality control tools.
  • Excellent problem-solving, decision-making, and leadership abilities.
  • Proficiency in SAP, Microsoft Office, and quality software applications.
  • Strong communication and teamwork skills to coordinate with cross-functional teams.
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Media Contact

Chandrika Rodrigues,
General Manager - Branding & Communications

E-mail – Chandrika.v@tropicalagro.com